Participate as a team member of business analysts, SME, consultants, and vendors responsible for delivering business requirements documentation, process flows, functional specifications, and system design and requirement documentation.
Assesses and analyses technology changes based on requests for change.
Co-ordinate requests for new feature functionality & change requests with our development partner and ensure quality of the deliverables.
Own and maintain the Sterling OMS Custom Java Code repository and perform timely code reviews.
Maintain the master configuration data, CDT process and manage the CI/CD process.
Participate in tests, including system, integration, and customer acceptance, for modified and new systems, and other post-implementation support activities.
Network with internal and external stakeholders to identify opportunities to improve Order Management through better usage of existing system functionality, development of new enhancements, and/or adaptation of better business processes.
Co-ordinate product cases and support tickets with the IBM Commerce on Cloud team.
Be a development expert in the Carters eCommerce OMS and Inventory Visibility Sterling software development lifecycle includes technical design, implementation, documentation, testing, deployment, and support.
Order Management Production Support and Maintenance (20)%
Deliver high quality of production support and maintenance service levels agreements.
Lead and/or participate in outage calls and Root Cause Analysis for production problems.
Co-ordinate with business and support teams to design, and document dashboards, alerts, and reports. “
