What is IT Outsourcing IT Outsourcing is defined as the external contracting of IT-related services such as Business processes, Application service & Infrastructure solutions for best outcomes instead of relying on Company-owned resources. The Global IT Outsourcing market has
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The retail sector has experienced several challenges, and the biggest disruption has been caused by technology and a digital-first approach. The organizations that have managed to perform best are because of their ability to adapt to new changes. Addressing operational
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Organizations are vying for top talent like never before. The ongoing challenge for HR and business leaders is to ensure their organizations are agile enough to attract, engage, and retain that talent. This has led to the increased importance of
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Talent is the largest component of most IT budgets, and you need to be able to find the best balance of cost and capabilities with your pool of talent BEFORE times get tough. This is where Strategic Talent Management comes
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Maintaining a competitive edge in the aftermath of the pandemic will require enterprises to lean heavily on Managed GICs. Indian GIC service providers have rebounded from the slump induced by COVID-19 and returned to their growth trajectory. Currently, around 500
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In today’s digital-first world, enterprises need to accelerate their tech adoption to maintain a competitive edge. However, they need to address critical challenges including disruption of existing models and the need for agility in a fluid business environment. Global In-house
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Global In-house Centers (GICs) and Managed GICs have scripted an incredible success story from merely being a delivery center for businesses to becoming a strategic hub providing value-added services. MGIC are increasingly focusing on high-value activities like IP creation and
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It’s the mantra of Retailers today: Continuously improve the end customer experience, while also adapting existing systems to changing environments As simple as that sounds, many retail institutions struggle because they’re dealing with gaps in technology and fragmented processes. They
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Virtual Captives are gaining momentum in the IT outsourcing space. They soon will be making deeper inroads in the BPM space in the coming times. We take a closer look at virtual captives and all its aspects in our new
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When it comes to choosing the optimum offshore delivery model for your company, there is a lot to consider. Yet we find that most companies opt for the high-turnover, “black box” offshore model that has been proliferated by legacy outsourcing
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Resiliency doesn’t mean having a good DR strategy during these uncertain times. In fact, its much broader than that. It’s about an organization’s ability to withstand a major shock and come out of it with core capabilities intact. Typically the
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Talent is the largest component of most IT budgets and you need to be able to find the best balance of cost and capabilities with your pool of talent BEFORE times get tough. This is where Strategic Talent Management comes
Read More…
