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Streamlining Global OMS Implementation for a sports retailing giant

Welcome to TechEnablers , an engaging and informative series produced by Systems Plus, aimed at shedding light on the crucial role of subject matter experts in driving digital transformation.

In this exciting show, we take you on a journey to explore the intricate interplay between people, process, and technology, while uncovering the secrets behind successful implementations.

In today’s episode, we are joined by Nirav Mota, Ankur Bhasin, Pankaj Purohit, and Priya Uttarwar.

In this episode, we delve into a compelling case study that revolves around one of the world’s leading sports footwear and apparel manufacturers. With a global presence spanning across 120+ countries, our client recognized the paramount importance of delivering a consistent and seamless customer experience. Their strategic vision encompassed the implementation of an advanced Order Management System (OMS) across diverse regions, including the EMEA and APAC domains.

To actualize their aspiration of not only maintaining but also enhancing their position as an omnichannel industry player, they joined forces with Systems Plus. This collaboration aimed to revolutionize their existing order management system. Systems Plus took on the responsibility of overseeing critical elements such as fraud management, seamless payment gateways, streamlining testing cycles, tackling intricately localized scenarios, and achieving an ambitious milestone – zero defects post-implementation. This achievement translated to a flawless post-go-live phase with absolutely no instances of defect leakage.

In the upcoming conversation with Nirav and Ankur, we delve deeper into the challenges posed by this client scenario. Together, we navigate the complexities of this case study, gaining insights into the strategic decisions, meticulous planning, and innovative solutions that drove the successful transformation of the client’s order management processes.

GCC & Shared Services In 2023

2022 has proven to be a constantly shifting and unpredictable year for businesses. How has the pandemic and the looming threat of recession changed the technology outsourcing industry? Has it become more disruptive? Should organizations transform the way they collaborate with their technology outsourcing partners? How has the remote work culture changed organizations outlook towards business?
And more importantly, will your current outsourcing practices help you succeed in the changing global business scenario? If not, do you need to consider alternatives?

Key Takeaways:

– How your outlook towards outsourcing should evolve to consider alternative approaches
– Outsourcing as a tool to drive innovation and cost optimization
– The latest regulatory considerations affecting the outsourcing and technology industries
– Tactical outsourcing v/s Strategic sourcing
– New trends in the outsourcing world
– How to partner with the right outsourcing firm to create a meaningful and sustainable approach

Hybrid SOC Video Podcast

In this 10 minute video, we explain why solid execution is the most important success factor of an IT Security program and share how a Hybrid SOC can improve security execution while lowering costs.

Deal Renewal Video Podcast

– Every company will face an outsourcing deal renewal at some point. In this 10 minute video, we explain why outsourcing deal renewals are complex and give you some practical steps you can take to improve your outsourcing effectiveness and help navigate your deal renewal process.

Shaping the Next Normal – Companies Coping After Covid

In this webinar, you can explore some structural changes affecting IT organizations, and how you can shape your future IT costs and capabilities to address this new reality.

Building NextGen IT Talent

Talent typically consumes 45-60% of an IT cost structure, so if you aren’t optimizing your IT talent, you can’t optimize your costs.

How to Grow Through The New Normal ?

The New Normal is here! IT leaders are back to the drawing board re-evaluating the Capability vs Cost matrix once again. Will the old glasses help you see the new solutions?

Generating Value With Robotic Process Automation

Enable RPA success with better strategy, better execution, and better governance.

RPA as Strategic Talent Management

Watch this webinar to gain insights on the correlation between Strategic Talent Management approaches and the factors that define the success and sustainability of RPA, scaling up to your advantage.

Creating Resiliency in Uncertain Times

By “resiliency” we aren’t talking about things like disaster recovery. Rather, we are talking about the ability of an IT organization, or a company, to withstand a shock, survive it, and emerge with key capabilities intact.

IT Strategy: What’s the Best Fit?

Is your IT roadmap supported with the right capabilities to deliver on cost & outcome milestones?

Digital initiatives aren’t “one-and-done” projects. To go digital at a pace which is at par with the evolving marketplace IT strategy needs to balance in-house talent with strong external partners to ensure that they have the resources to deliver according to business needs. Best Fit partners facilitate co-creation and are involved from the get-go. They adapt to evolving requirements along with adherence to agreed-upon architecture-design principles.. With the supplier market being extremely fragmented, partners need to be transparent, collaborative and trusted. To know how we help our clients achieve the best fit, watch Eric Gordon, President, Versitae & Sapan Choksi, CEO, Systems Plus deliberate on the subject.

Maximizing Cost Efficiency with Managed GIC

Outsourcing is a rocky road, if undertaken without care. The key to increasing cost benefit, and reducing internal chaos, is to entrust the setup & operations to an expert. With a model like Managed GIC, the risks are minimized, and benefits easily maximized. Watch Sapan Choksi, CEO, Systems Plus take these issues head on with Eric Gordon, President, Versitae in this engaging webinar.

IT Cost Structures: Redefined

Boosting EBITDA on your mind? Explore a proven framework for strategic IT Talent Management, based on a cost v/s capability evaluation across diverse companies. Our detailed study of IT cost structures revealed that IT talent costs are consuming on an average 53% of the IT budget! Which only means that there is a huge opportunity gap, both in managing IT talent and costs thereof! For more such observations and unique approaches for optimising the cost of IT talent in your organisation, have a look at our recent webinar hosted by Sapan Choksi, CEO, Systems Plus & Eric Gordon, President, Versitae.

Hybrid SOC : The Managed GIC Way

Managing your business’s security footprint is imperative today. A Hybrid SOC under the Managed GIC model helps in setting up a robust foundation with seamless integration and continuous optimization of processes. Right from security tool configuration to agent management and provisioning to monitoring processes as per changing technologies, this model gives you an end-to-end solution along with a 50 percent cost saving. Listen in to Eric Gordon, President, Versitae and Sapan Choksi, CEO, Systems+ talk about the nuts and bolts of this arrangement.

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