In today’s rapidly evolving and highly disruptive global economy, Global Capability Centers (GCCs) have become a strategic imperative for enterprises. Modern GCCs are no longer focused solely on cost optimization. They are designed to enhance organizational agility and accelerate innovation at scale. 

At Systems Plus, we enable AI-powered Global Capability Centers that function as true extensions of the enterprise. Our approach combines deep GCC expertise with AI-driven automation and intelligent delivery models to help organizations build high-impact GCCs with speed and confidence. Enterprises gain the control and transparency of a dedicated offshore team, while benefiting from built-in intelligence, governance, and scalability, without the complexity of managing everything alone. 

This model allows organizations to focus on strategic outcomes while we help embed AI capabilities that improve productivity across the GCC lifecycle.

How AI-Driven GCCs Deliver Strategic Business Value



Integrating AI not as an add-on, but as a core capability

Data-driven decision intelligence

Scalable access to digital talent

Built-in security and governance

Productivity through intelligent automation

Faster execution and time-to-market

   Why Choose Us?

  • 38+ years of experience in IT innovation.
  • 10+ years of effectively developing and running global competence centers of the highest quality.
  • Team of highly skilled experts in comprehending client demands and providing solutions.
  • Successfully delivered over 30+ GCCs with an average cost reduction of more than 30%.
  • Experience of working with more than 150 different technologies.
  • Experience on fresh implementation and end to end operationalization of your strategic talent pool.
  • AI-enabled capability delivery: Expertise in integrating intelligent automation, analytics, and AI-driven workflows into GCC operations. 

Build your GCC with our 3 Offshoring Models

Build-Operate-Transfer (BOT) Model

For businesses that want a ready-to-run team, with the option to take over.
We build and run your offshore GCC end-to-end, including infrastructure, hiring, operations, and governance. After a defined period, we transfer the entire setup to you.

Key Benefits:

Managed GCC Model

For companies that want the benefits of a GCC without managing it.
We establish and fully operate your offshore GCC, either under your brand or as a white-labeled extension. From talent acquisition and IT operations to governance and compliance, we take care of everything, allowing you to focus purely on strategic outcomes.

Key Benefits:

Assisted GCC Model

For enterprises that want to build and own their offshore capability center, but require expert guidance during the initial setup and operational phases. This is a collaborative model which is like a co-pilot- you’re in control, but you get expert help to get airborne.

Key Benefits:

Finding the Right Fit for Your Organization

Our Approach

BUILD THE VIRTUAL GCC TEAM
  • Over 20 active virtual GCCs managed
  • In-depth customer needs understanding
  • Enhanced multicultural adaptation training
  • Efficient onboarding and quality assurance
  • Extensive global talent network for access to diverse skills
INFRASTRUCTURE SUPPORT
  • Existing facilities are available at delivery centers in Mumbai and Pune
  • A dedicated management team is available to support the facilities
  • Seamless project onboarding
  • Complete remote setups are supported
  • Necessary infrastructure and security measures are provided for remote employees
GCC EXCELLENCE
  • Guidance on best skills available in India
  • Talent assessment, skill mapping, and continuous skill enhancement
  • Mitigating risk around time difference
  • Suggestion on structures for building value-based GCC
PEOPLE INTEGRATION
  • Encourage cross-functional collaborations
  • Employee engagement initiatives
  • Global recognition programs
  • Skill development and training
  • Standardized HR practices and policies
CONTINUOUS EMPLOYEE ENGAGEMENT
  • Dedicated HRBPs for responsive support and personalized guidance
  • Open communication channel for employee feedback mechanism
  • Recognition and reward programs
  • Well-being initiatives that support mental and physical health
  • Celebrations of milestones achieved

Looking to build or evolve your GCC? Let’s help you design a future-ready GCC model aligned to your business goals.

 

Talk to our GCC experts

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