Robotic process automation (RPA) is fast becoming the bedrock of how companies will manage their operations in the future. It is an emerging form of business process automation technology based on software robots (bots) or artificial intelligence (AI) workers.
The new set of RPA tools allow for bots to be developed quickly and easily by simply recording the user’s tasks in the application’s graphical user interface (GUI), and then automating it by repeating those tasks directly in the GUI. Furthermore, RPA is non-intrusive as the bots sit on top of an organizations infrastructure without actually touching it! What is great about today’s RPA from traditional IT automation is its ability to understand and adapt to changing circumstances, exceptions and situations. Once trained to capture and interpret actions of specific processes, RPA can then manipulate data, trigger responses, initiate new actions and communicate with other systems autonomously
Ensuring business operations and processes
comply with regulations and standards.
Allowing rapid execution
Providing significant efficiencies by
digitizing and auditing process data.
Creating cost savings by automating
manual and repetitive tasks.
Enabling employees to be
RPA can help companies offer better customer service by automating contact center tasks, such as verifying e-signatures, uploading scanned documents and verifying information for automatic approvals or rejections.
Organizations can address general accounting, operational accounting, invoice processing, transactional reporting and budgeting through RPA.
Companies in the financial services industry can use RPA for foreign exchange payments, automating account openings and closings, managing audit requests and processing insurance claims.
Medical organizations can handle patient records, claims, provide customer support, manage accounts, billing, reporting and analytics with the help of RPA.
RPA can automate HR tasks, including onboarding and offboarding, updating employee information and timesheet submission processes. Supply chain management: RPA can be used for procurement, automating order processing and payments, monitoring inventory levels and tracking shipments.
RPA can capture information from spreadsheets, emails and transfer data to applications such as Workday, SAP, Oracle, ServiceNow etc.
We help businesses Go Digital with a customized omni-channel retail strategy which not
only kickstarts digital transformation for your business, but also ensures that your
customers get the personalization that they now expect. Here’s how:
A prominent retail chain of American family entertainment centers & restaurants was using a reservation system that was low on responsiveness, more manual than automated. It also did not allow for real time update of promotions and price changes on their in-store POS units. We restructured their entire system using API based implementation, to essentially make their disparate systems talk to one another. Result?
A global fashion retailer needed to integrate their POS units with the latest payment mechanisms/tenders so that consumers could be provided with multiple payment options. What did we do?
Post implementation of their Salesforce Commerce Cloud instance, a prominent US luxury jewelry retailer wanted an alternative support model that was not only more flexible but also more cost effective than the one that was being offered by its implementation partner.
we understand Retail as well as Technology. We understand that the market environment demands an omnichannel presence and we can help you GetITRight..