Answer 10 simple questions and get your unique score in the blink of an eye, for free!
Why should you take the Problem Management Assessment
- Identify recurring issues at the root: Move beyond firefighting by uncovering patterns and root causes that drive repeated incidents.
- Reduce incident frequency and impact: Strengthen proactive problem management to minimise disruptions.
- Assess process maturity against best practices: Understand how your current problem management practices align with industry benchmarks.
- Get a clear improvement roadmap: Receive practical recommendations to close gaps and optimise workflows for continuous improvement.
Guidelines for the Problem Management Assessment
The answers to each question indicate the maturity level of the process specifications. Evaluate each process against the defined criteria and select the level that best aligns with your current practices. You can refer to the below image for the descriptions of the maturity levels.
