Discover the transformative journey undertaken by one of the world’s most venerable companies in the beverage manufacturing and distribution sector. Founded in Japan and spanning operations throughout the Americas, Europe, Africa, Asia, and Oceania, this organization embarked on a strategic initiative: the implementation of ServiceNow® . Download the full case study to explore how the organization revolutionized IT service management, streamlined operational processes, and fostered collaborative excellence.

Key Results Achieved:

Real time updates
Immediate access to critical information
Efficient Cost Reduction via Integration and Automation
Tangible cost savings for the organization
Seamless collaboration
Enhanced Productivity through Common Design and Framework

What's Inside:

Strategic ITSM Transformation:

Undertaking a transformative journey with ServiceNow to revolutionize IT service management, streamline processes, and foster collaborative excellence.

Challenges Addressed with ServiceNow:

Overcoming global IT service management challenges through ServiceNow, addressing standardization, inefficiencies, and the absence of centralized support.

Key Benefits and Future Positioning:

ServiceNow implementation yielded a common framework, centralized support, standardized reporting, global efficiency, and enhanced user experience, positioning the organization for growth and innovation in a customer-focused IT service environment.

Systems Plus: Redefining Global Businesses Since 1987

With over three decades of experience, Systems Plus offers IT services that revolutionize traditional outsourcing.
Our commitment to putting customers first ensures that your business's customized needs are met.

 

Download the Full Case Study  

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