Virtual Captive
Getting IT right for one of America’s largest discount footwear retailers Comfort, style, fit, va
Know MoreAs e-commerce continues to rapidly grow, it has become increasingly important for companies to have a robust and efficient platform that can keep up with changing customer demands. Businesses that fail to adapt risk falling behind their competitors. Our team specializes in providing top-notch support services, seamless integration, thorough testing services, omnichannel enablement, and platform upgrades for our clients. By utilizing our expertise and cutting-edge technology, we help companies like yours stay ahead of the curve and succeed in the highly competitive e-commerce market.
Our solutions are designed to improve efficiency, streamline operations, and enhance customer experience, resulting in increased sales and long-term success for your business.By adopting our solution, you’ll be able to optimize your e-commerce platform to meet the needs of today’s customers, as well as prepare for future growth.
Let us help you take your e-commerce platform to the next level and achieve your growth goals today!
Salesforce Commerce Cloud solution can facilitate your organization’s transformation towards unparalleled growth by
Enhancing customer experiences
Streamlining operations
Enabling data-driven decisions
Improving ROI
Continuous innovation with the latest technology
Easy scalability
Some of the top use cases of Salesforce Commerce Cloud include:
An e-commerce business faces difficulty in providing personalized shopping experiences to its customers. Our solution utilizes Salesforce Commerce Cloud to create a highly personalized shopping journey. By analyzing customer data, preferences, and browsing history, we tailor product recommendations and promotions.
A business struggles to provide an optimal shopping experience for mobile users. Our approach capitalizes on Salesforce Commerce Cloud’s capabilities to create a seamless mobile shopping experience including responsive design, intuitive touch interface, and fast-loading pages
A business grapples with complex order processing and fulfillment. Our solution utilizes Salesforce Commerce Cloud’s order management to streamline processes. It includes a centralized hub for order info, automated workflows, and real-time tracking, reducing errors and improving transparency.
A company aims to improve marketing effectiveness through data-driven strategies. By integrating Salesforce Commerce Cloud and marketing automation we enabled data-driven customer segmentation for precise email campaigns, personalized promotions, and enhanced engagement, driving conversions.
What We Do
We help businesses go digital with a customized omni-channel retail strategy that not only kickstarts digital transformation for your business, but also ensures that your customers get the personalization that they now expect. Here’s how:Support Services
- Monitoring & administration
- Maintenance
- Process development
- Defect fixing
- Feature building or enhancements
Seamless Integration
- Third-party applications
- API
- Chatbots
- Payment gateways
- Reviews and ratings
Testing Services
- Functional
- Integration
- Performance
- Automation
Omnichannel Enablement
- Integrating Salesforce OMS
- Channel advisor
- BOPIS (Buy Online, Pick up in Store)
Platform Upgrades
- Pipeline to Controllers
- Pipeline to SFRA (Salesforce Reference Architecture)
- Controllers to SFRA (Salesforce Reference Architecture)
Why Choose Us?
- Team of certified Salesforce developers.
- Experience working with some of the top websites using Salesforce Commerce Cloud.
- Competence and experience to migrate existing platform applications (Pipelines) to the new platform SFRA.
- Experience in fresh implementation and support for existing E-commerce Solutions using Salesforce Commerce Cloud.
- Proven methodology for rapidly deploying Salesforce Commerce Cloud solutions, reducing time to market and enabling businesses to quickly realize the benefits of the platform.
Problem Statement
A prominent retail chain of American family entertainment centers & restaurants was using a reservation system that was low on responsiveness, more manual than automated. It also did not allow for real-time update of promotions and price changes on their in-store POS units.
Solution
We used API-based restructuring for seamless system communication, resulting in smooth data flow, platform flexibility, and boosted customer traffic. Integrating old and new tech, we enhanced the online experience, driving substantial sales growth.Problem Statement
A global fashion retailer needed to integrate their POS units with the latest payment mechanisms/tenders so that consumers could be provided with multiple payment options.
