Building a QA & Testing Centre of Excellence (TCoE): Roadmap & Best Practices

In today’s fast-paced digital landscape, ensuring top-notch quality and seamless functionality is critical for business success. A QA & Testing Centre of Excellence (TCoE) offers organizations a centralized approach to streamline their QA and testing processes, enhance efficiency, and maintain consistent standards. But how do you go about building a robust TCoE that aligns with your business goals? Join our webinar, where industry experts will guide you through the essential steps to set up and manage a TCoE effectively.

This session will explore the key components of a successful TCoE, including defining its structure, selecting the right tools and methodologies, and fostering collaboration across teams. You’ll gain actionable insights on overcoming common challenges, driving automation, and measuring the ROI of your QA efforts. Whether you’re just starting out or looking to refine your existing TCoE, this webinar will equip you with the strategies and best practices to elevate your organization’s QA capabilities. Don’t miss this opportunity to learn from experts and take your testing processes to the next level!

Guest Expert Details
Nirav Mota, Practice Lead- Technology Services at Systems Plus
Aparna Balasubramanian, Principal Consultant at Systems Plus

Key Takeaways

• Understanding the TCoE Framework: Learn what a TCoE is, its purpose, and the value it brings to QA and testing operations.
• Defining a Clear Vision and Objectives: Align TCoE goals with organizational business objectives to ensure measurable outcomes and long-term success.
• Key Components of a Successful TCoE: Explore the pillars of a TCoE, including people, processes, tools, and governance frameworks.
• Building a Scalable TCoE Roadmap: Step-by-step guidance on designing a roadmap for setting up and scaling a TCoE.
• Selecting the Right Tools and Technologies: Identify the tools and automation technologies that streamline testing and improve efficiency.
• Driving Process Standardization and Best Practices: Learn how to standardize QA processes to enhance consistency, quality, and repeatability across projects.
• Measuring Success with KPIs and Metrics: Discover the critical metrics and KPIs to evaluate TCoE performance and ensure continuous improvement.
• Overcoming Common Challenges: Address roadblocks like organizational resistance, skill gaps, and resource constraints when establishing a TCoE.
• Best Practices and Real-World Case Studies: Gain insights from successful implementations of TCoEs across industries and key lessons learned.