As organizations accelerate digital transformation, Quality Assurance (QA) has evolved from a testing function to a strategic business enabler.

A dedicated QA CoE within your GCC enables organizations to standardize testing practices, improve software quality, reduce release risk, and scale quality engineering capabilities across the enterprise. Whether you’re establishing a new GCC or expanding an existing one, Systems Plus helps build and operate QA CoEs that deliver measurable business outcomes.

Why GCCs are the ideal foundation for CoEs

Core QA CoE Capabilities within GCCs

AI-Powered QA Modernisation

AI-Powered QA Modernisation

Flexible GCC Delivery Models

Flexible GCC Delivery Models

QA Talent & Capability Development

QA Talent & Capability Development

QA & AI Readiness Assessments

QA & AI Readiness Assessments

Custom Accelerators & IP-Led Testing

Custom Accelerators & IP-Led Testing

Outcome-Based QA Programs

Outcome-Based QA Programs

  • GenAI-based test engineering
  • AI agents to reduce manual effort
  • Automation-first QA architecture
  • Intelligent defect prediction
  • Self-healing test automation
  • Build-Operate-Transfer (BOT)
  • Managed QA CoE
  • Pod-to-GCC Transition
  • Hybrid Delivery Models
  • Dedicated QA Talent Pods
  • Automation Engineering Expertise
  • Performance & Security Testing Specialists
  • QA Leadership Development
  • Continuous Upskilling Programs
  • AI-driven QA Roadmap
  • Automation Readiness Evaluation
  • Tool Rationalization Assessment
  • QE Transformation Roadmap
  • Process & Governance Review
  • Custom Automation Frameworks
  • Reusable Test Assets
  • Domain-Specific Accelerators
  • CI/CD integrated QA ecosystems
  • IP-Led QA Solutions
  • Faster Release Cycles
  • Defect Leakage Reduction
  • Quality KPI Management

QA Technology & Tooling Ecosystem

Test Automation

  • Selenium
  • Playwright
  • Cypress
  • Appium
  • Robot Framework

API Testing

  • Postman
  • SoapUI
  • REST Assured

Performance Testing

  • JMeter
  • LoadRunner
  • Gatling

Test Management

  • Jira
  • Xray
  • Zephyr
  • TestRail
  • Azure DevOps

CI/CD Integration

  • GitHub Actions
  • GitLab CI/CD
  • Jenkins
  • Azure DevOps Pipelines

Cloud & Enterprise Platforms

  • AWS
  • Microsoft Azure
  • Google Cloud
  • SAP
  • Salesforce
  • Oracle

AI-Powered Testing Platforms

  • Tricentis
  • mabl
  • Testim
  • ACCELQ

What a Typical Pod-based CoE within your GCC looks like

Build your QA CoE with our 3 Offshoring Models

Whether you’re building a QA CoE from the ground up, expanding an existing GCC, or testing the waters before making a larger commitment, Systems Plus offers flexible engagement models tailored to your business objectives, timelines, and maturity.

Pod-to-GCC Model

Start small with dedicated QA pods and scale into a full-fledged GCC capability.

Build-Operate-Transfer (BOT)

Establish a fully owned QA CoE with accelerated time-to-value.

Managed QA CoE

Leverage a dedicated quality organization managed by Systems Plus within your GCC.

Case Studies

Problem statement-
A global care, education, and workforce services enterprise was exploring the use of AI across its QA function, but lacked visibility into adoption levels, productivity gains, governance requirements, and opportunities to scale successful initiatives. Multiple teams were experimenting with AI-powered testing tools, creating inconsistent practices and fragmented outcomes.

Solution-

Systems Plus conducted a focused QA assessment to evaluate AI adoption across testing processes, automation practices, and quality engineering workflows. The engagement benchmarked productivity improvements, identified governance and process gaps, assessed the effectiveness of AI-powered testing tools, and delivered a roadmap to help the organization scale successful QA practices across teams through a dedicated CoE.

Outcomes-

40-70% efficiency gains in selected automation & testing workflows

~3–4 hrs regression reduced from full-day execution in mature teams

6 LOBs assessed using a common maturity and opportunity lens

Reusable agents identified for code review, gap analysis and automation

Dive deeper  

Ready to Build a QA CoE Within Your GCC?

Whether you’re establishing a new GCC or expanding an existing one, Systems Plus can help you build a future-ready AI-powered QA capability that scales with your business.

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